Effective Date: March 5, 2026 | Last Updated: March 5, 2026
This Privacy Policy explains how Flight Roofing LLC (“Flight Roofing,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit our website, request an inspection or estimate, communicate with us, or receive text messages from us.
Company Contact Information
Flight Roofing LLC
Phone: 817-720-0289
Website: https://www.flightroofing.com
Email: sean@flightroofing.com
1) Information We Collect
A. Information you provide to us
We may collect personal information you provide, such as:
- Name, phone number, email address
- Property address and project details (roof type, damage details, photos you send us)
- Scheduling and communication preferences
- Insurance claim information you choose to share (carrier name, claim number, adjuster contact info, estimates/summaries)
B. Information collected automatically
When you use our website, we may automatically collect:
- IP address, device type, browser type
- Pages viewed, links clicked, time spent, referring/exit pages
- Approximate location (city/state) based on IP
- Cookies and similar tracking technologies (see Section 6)
C. Information from third parties
We may receive information from:
- Advertising partners (lead forms, call tracking)
- Service providers (CRM, scheduling, messaging providers)
- Insurance-related parties only when you authorize or request us to coordinate (e.g., adjuster scheduling)
2) How We Use Your Information
We use information to:
- Provide estimates, inspections, and roofing services
- Schedule appointments and communicate about your project
- Coordinate insurance-claim steps at your request
- Send service updates (materials delivery, install dates, invoicing)
- Respond to inquiries and provide customer support
- Improve our website, marketing, and services
- Help prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our agreements
3) SMS/Text Messaging (A2P 10DLC)
A. Consent and opt-in
If you provide your mobile number and opt in (for example, via a web form checkbox or verbal consent), you agree to receive text messages from Flight Roofing related to:
Scheduling and appointment reminders
Project updates and customer support
Insurance-claim coordination reminders (when applicable)
Message frequency varies. Message and data rates may apply.
B. Opt-out and help
You can opt out at any time by replying STOP. You may receive one final confirmation message.
For help, reply HELP or call 817-720-0289.
C. No sale of SMS consent
We do not sell or share your SMS consent or phone number to third parties or affiliates for their marketing purposes.
(That “no sharing of SMS consent” line is a common carrier expectation and helps approvals.)
4) How We Share Information
We may share information in these situations:
A. Service providers
We share information with vendors who help us operate our business (e.g., CRM, texting provider, website hosting, analytics, payment processing). They may only use information to perform services for us.
B. Legal and compliance
We may disclose information if required by law, subpoena, court order, or to protect rights, safety, and security.
C. Business transfers
If we’re involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
D. With your direction
We may share information with insurance adjusters or other parties only when you ask us to coordinate or authorize us to do so.
5) Your Privacy Rights (Texas and Other States)
Texas law (TDPSA) provides certain consumer privacy rights for Texas residents, such as the right to access, correct, delete, and obtain a copy of certain personal data, and to opt out of certain processing in some circumstances.
How to submit a request:
Email: sean@flightroofing.com
Subject line: “Privacy Request”
We may verify your identity before processing your request.
6) Cookies & Tracking
We may use cookies and similar technologies (pixels, tags) to:
- Operate our website
- Understand site traffic and performance
- Measure advertising effectiveness
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7) Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8) Data Retention
We retain personal information as long as reasonably necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Comply with legal obligations
9) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.
10) External Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies.
11) Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date.
12) Contact Us
If you have questions about this Privacy Policy, contact:
Flight Roofing LLC
Phone: 817-720-0289
Email: sean@flightroofing.com